At TravelManor, we prioritise personal service and believe in building lasting relationships with our clients. When you choose us, you'll work directly with our experienced travel consultants who will provide you with a turnkey travel solution. Say goodbye to impersonal call centres; we are committed to delivering friendly and personalised service that addresses your specific requirements. From last-minute changes and VIP travel to group bookings and travel rosters, our team is dedicated to ensuring your travel arrangements are seamless. We can handle everything from excess luggage and special car hire to policy compliance and expense management.
With a collective 80 years of travel industry experience and numerous industry awards, TravelManor boasts a team of experts who understand the intricacies of corporate travel. Our travel consultants are encouraged to experience travel themselves, enabling them to better understand your needs and provide you with the best advice. We recognise that managing travel in the mining industry requires a deep understanding of the industry's unique demands. That's why we go the extra mile to ensure we deliver the highest quality service to our clients in the mining sector.
We understand that controlling expenses is crucial for mining businesses, and business travel is often one of the top controllable costs. At TravelManor, we offer monthly travel management reports that provide a comprehensive overview of your travel program, expenditure, and patterns. These reports empower you to take better control of your travel expenses and identify areas where savings can be made across all aspects of your travel program. With our cost-saving strategies and insight-driven approach, we help you optimise your travel expenses without compromising on quality.
As part of Sure Travel, backed by Sure Holdings Pty Ltd — a reputable South African travel consortium since 1979 — we have the leverage to negotiate special rates with airlines, hotels, car rental companies, and transfer services. Our established relationships in the industry allow us to pass on these savings directly to your mining business. By partnering with TravelManor, your company can benefit from the cost advantages we secure through our network, ensuring you receive the most competitive rates for your travel needs.
Since our establishment in 1997, TravelManor has consistently maintained clean audits each financial year, demonstrating our financial stability. As a result, we can offer you the convenience of credit facilities, streamlining your travel arrangements and providing greater flexibility. Our finance department will work with you to assess and approve your credit requirements, making it easier for you to manage your travel expenses and maintain a smooth cash flow throughout your mining enterprise.
Travel technology is rapidly evolving, and we are at the forefront of embracing these advancements. As a member of Sure Travel, we have access to cutting-edge online booking tools such as Sure Travel Connect and Amadeus Corporate Tool (ACT). These industry-leading technologies enable us to create savings and enhance efficiency at every level of your business travel experience. From instantaneous travel bookings to comprehensive reporting and expense management, our integrated technology solutions simplify your travel management process.
We understand that business travellers require control over their travel arrangements and spending. With TravelManor, you can rest assured that we provide a streamlined system that puts you in control. Our reporting facility generates detailed reports on your mining travel expenditure, ensuring total accountability and providing valuable insights for auditing purposes. Our pre-trip approval process allows trips to be approved in advance, eliminating last-minute complications. Furthermore, we can create traveller profiles within our system, incorporating personal preferences and special needs, ensuring a personalised and hassle-free travel experience.
At TravelManor, we go beyond traditional travel services to offer a range of value-added services tailored to the needs of our clients in the mining industry. We provide an after-hours service at a minimal fee per call, eliminating the stress of managing travel arrangements outside regular business hours. Additionally, we offer services such as airport transfers, conferencing, events, team building, account reconciliations, and more. To ensure quality control and your peace of mind, we extend a Service Level Agreement (SLA) that guarantees our commitment to excellence. Contact us for more information on booking and service fees.
TravelManor is affiliated with Sure Travel, which grants us immense buying power that directly benefits our clients. Sure Travel is a premier South African retail travel agency franchise with over 80 offices. As a member of ASATA (Association of Southern African Travel Agents), licensed by IATA (International Air Transport Association), and aligned with the Consumer Protection Act, Sure Travel upholds the highest industry standards. Additionally, Sure Travel is a shareholder in the WIN global travel network, present in 43 countries. By choosing TravelManor, you gain access to an extensive network of travel resources and expertise.
At TravelManor, our clients are at the heart of everything we do. We are passionate about delivering exceptional service that exceeds your expectations. Our core values — fairness, respect, honesty, and integrity — guide our interactions with clients, partners, and team members. We believe in fostering participation in decision-making and empowering our clients through knowledge-sharing and responsibility. As leaders in the industry, we lead by example, setting the benchmark for excellence in travel management for leaders in the mining industry.
